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COVID-19 Update: City Planning Public Counter Operations

Source:  City Planning Department

In accordance with the mayoral directive, City Planning is joining with health, food, and other government workers to assist with Los Angeles’s response to current conditions and help prepare for upcoming shifts in the economy.

Our calling at City Planning—addressing the City’s housing and job needs—is crucial to Angelenos. In these difficult times, City Planning is continuing to support the economic growth of Los Angeles by providing employment opportunities for the communities that we serve through building, construction, and other counter services that we offer to residents and small businesses alike.

To contribute to a general sense of stability and normalcy, City Planning is still accepting appointments at the Metro/Downtown and Van Nuys Development Services Centers (DSCs). We’ve instituted new measures to safeguard the health and safety of our employees and the public at large, in order to allow business to continue and applications to be processed.

Public Counter Appointments

In order to maintain a safe space that supports social distancing, City Planning will be open by appointment only. Appointments may be requested through the Department’s online portal. With the exception of project appeal applications, walk-ins will not be accepted at the Metro/Downtown and Van Nuys DSCs.

The services at the West Los Angeles DSC have been temporarily modified. At present, the West Los Angeles DSC is only processing administrative clearances, appeals, and referrals by the Department of Building & Safety. While staff is available to answer phone calls and respond to emails, most of the West Los Angeles DSC staff has been reassigned to support other critical City functions.

Please email planning-info@lacity.org with additional questions. We appreciate your understanding during these difficult times and will be sure to keep you updated in the weeks ahead.

Helpful Links

 

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