Dear Stakeholder,

Beginning July 25, the Van Nuys Development Service Center (DSC) will offer limited, in-person meetings for certain Van Nuys DSC services, by appointment only. These limited in-person meetings will be offered in support of specific planning operations only, including:

City Planning is coordinating with the Mayor’s Office and other departments to resume certain in-person operations, while still being mindful of the health threats from COVID-19, by ensuring that any in-person visit adheres to the strictest safety protocols. Please note that proof of vaccination or proof of a negative test within the previous 72 hours will be required to enter public buildings and well-fitted indoor masking will continue to be required.

Those interested in an in-person meeting must make an appointment through the City’s new BuildLA portal, a singular website that provides a one-stop virtual platform for Development Services, including a new virtual appointment system. For customers who previously registered for online planning services, it’s recommended to create an Angeleno Account using the same email previously used to register with the City Planning Department. This will allow users full access to all previously applied-for permits and services.

For a Clearance Summary Worksheet (CSW) review, submit your 15 digit permit number(s) via this Google Form. If you need plans approved in conjunction with a CSW, please submit your request to the Online Application System (OAS).

The physical drop off areas at the Van Nuys and Metro/Downtown DSCs will remain available to applicants who wish to submit their plans and applications during normal business hours without waiting for a filing appointment.

Thank you for your flexibility during these challenging times. The City Planning family greatly appreciates your adherence to our collective efforts in the face of this pandemic.