This month, the Department expanded its Online Application System (OAS) to accept digital applications for the Beverage and Entertainment Streamlined (BESt) and Wireless Telecommunications Units.
OAS lets customers file applications online, rather than in person, and allows employees working from various locations to collaborate and manage projects in real time. Because of OAS’s popularity, City Planning will continue to bring planning services online, reducing the number of in-person meetings and increasing overall productivity.
Eventually, all discretionary planning approvals will be available through OAS. Offering services online demonstrates City Planning’s commitment to simplifying processes, modernizing operations, and expanding digital capabilities.
